Receive a push notification when the alarm is triggered, then quickly react by selecting the push notification and unlocking the app.
Alarm-set reminders
Enable geolocation reminders and your Boundary alarm will detect when you’ve left the house and forgotten to set your alarm. You’ll receive a handy reminder asking if you’d like to quickly arm the system from your phone. Handy if you’re leaving in a rush.
Nightly reminders
Get a scheduled reminder so you remember to turn on night-set when you go to bed.
Occupied home simulation
When you go out in the evening your alarm will automatically turn the lights on to simulate being home. One of twelve existing IFTTT integrations.
IFTTT
If-this-then-that (IFTTT) gets all your smart devices talking to each other. IFTTT is a fun way to set up all sorts of clever routines base on you entering and leaving your home. Here are the 16 applets already available.
Partially set your alarm
Where specific rooms or sensors in rooms are armed e.g. all downstairs sensors or all window sensors. This is
useful in several situations: if you’re the only one at home; if your dog is heavier than 35kg and you only want to
activate contact sensors while you’re out; or if you’re going to bed and only want to activate the downstairs sensors.
Amazon Alexa & Google Home
With the Boundary alarm you can set and unset your alarm using voice-command. Simply install the Alexa Skill or Google Home Command then you’re ready to go.
Smart Plus
Extended 3-year warranty
With the extended warranty, the warranty period is extended to 36 months, inclusive of the 12 months standard warranty. If your alarm develops a fault during your applicable warranty period, then we will repair or replace it free of charge. Read the full warranty details here.
Automated keyholder calling
Input the telephone numbers of the people (keyholders) you want to receive an automated call if the alarm is triggered. We suggest adding, family, friends or neighbours. In the event of a break-in, the speech dialler will ring the numbers in order and play back your voice message explaining what happened and what you’d like them to do.
Enhanced Customer Support
Our support team are standing by to help all our customers but we do give priority to those with a paid subscription. The speed at which we will be able to answer your questions varies depending on which plan you have. Customers who are on our Plus or Pro plans receive priority support.
Pro
Police response
If your Boundary alarm has a police response it will notify an alarm receiving centre (ARC) when triggered. The ARC will immediately verify whether your home is being burgled. If it’s confirmed, a direct request is made for police response and the property owner and/or nominated key-holders are notified.
Annual maintenance by an engineer
A Boundary engineer will attend your property to give your alarm its annual service. This includes testing the alarm
for faults.
Battery replacement in sensors and outdoor siren
As part of the annual service the engineer will replace the batteries in all sensors and your outdoor siren. Very useful
if you don’t have the time or tools to open the sensors or reach the outdoor siren, mounted on your wall outside.
You can set and unset the alarm using the phone app. All you need is an internet connection and you will be able to
set and unset from anywhere. The app is available for both iOS and Android. You can also set and unset using
you the central hub’s keypad or a key fob.
Neighbourhoods Dashboard (Coming Soon)
The neighbourhood dashboard gives you, your neighbours and those in your local area a way of connecting online to share details of crime and suspicious activity. You will have the option to link your Boundary alarm so that if it goes off, your neighbours will know straight away if it’s a false alarm or there’s a suspected crime in progress.
Smart home integration
Link Boundary quickly and easily to your smart assistant to arm and disarm the alarm using voice commands.
Common questions about plans
Your plan is simply a way of choosing how you want your Boundary system to operate when your alarm is triggered. There's a free plan, as well as plans giving you automated keyholder calling, or direct police response. You decide what features are important to you and suit your budget. You are welcome to upgrade or change your plan at any time
You can change your subscription plan at any time using https://myaccount.boundary.co.uk.
The Lite plan is our entry-level plan and is free. It is limited to a maximum of two sensors (motion or contact) and two users. Find out more here.
The Smart plan will send you a push notification if your alarm is triggered. Plus unlimited users, unlimited paired sensors in addition to all sorts of useful features such as 'last one out' reminders. Find out more here.
The Smart Plus gives you automatic keyholder calling in case you're out of reach. Plus, valuable additional benefits such as a 3-year warranty. Find out more here.
The Pro Plan gives you 24/7 professional monitoring with police response and annual maintenance visit including all batteries changed. Find out more here.
You can cancel at any time simply by contacting Customer Support.
There is no long-term contract. No fees to change your plan and no cancellation charges. There is a minimum one-month usage applied to paid plan but after that, it's simply a 30-day rolling agreement. We feel this is the fairest way to supply services to you without locking you into expensive long-term contracts.
Yes. You are free to upgrade or change your plan at any time. Should you decide to go for police response, you would have to have your system checked or installed by a professional installer.
